Privacy Policy
How we collect, use and protect the personal information you share with us.
Who we are
This policy explains how Neptune Niche (“we”, “us”) handles personal information when you visit neptuneniche.site, contact us or stay at the hotel. If you have any questions, write to [email protected].
Information we collect
- Details you give us, such as your name, email address, phone number, stay dates and any requests you send through our forms.
- Information needed for your stay, such as identification checked at check-in and at the casino entrance, where the law requires it.
- Technical data from your visit to our website, such as browser type, device, pages viewed and approximate location.
How we use it
- To answer your enquiries and manage bookings.
- To meet legal duties, including age verification and anti-money-laundering checks for the casino.
- To improve our website and services.
- To send you offers, but only if you have agreed to receive them. You can unsubscribe at any time.
Sharing your information
We never sell your personal information. We share it only with trusted service providers who help us run the hotel and website, and with authorities when the law requires us to.
How long we keep it
We keep personal information only as long as we need it for the reasons above, or as long as the law requires, and then delete it securely.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email us and we will respond within 30 days.
Security
We use technical and organisational safeguards to protect your information against loss, misuse and unauthorised access.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.