Terms & Conditions
The terms that apply when you use our website and book a stay.
Using this website
By using neptuneniche.site you agree to these terms. If you don’t agree, please don’t use the site. The content is for general information and may change without notice.
Bookings
- A booking request sent through this website is not confirmed until you receive written confirmation from our reservations team.
- Rates shown are a guide, may vary by date and do not include local taxes unless stated.
- Check-in is from 3 pm and checkout is by 11 am.
Cancellations
Unless your confirmation says otherwise, you can cancel free of charge up to 48 hours before arrival. Later cancellations and no-shows may be charged one night’s stay.
Casino access
The casino is open only to guests aged 18 and over who show valid photo ID. We may refuse entry or ask any guest to leave the gaming floor at our discretion. A hotel booking does not guarantee casino access.
Guest conduct
We ask all guests to respect other guests, our team and the property. We may end a stay without refund if a guest’s behaviour puts others at risk or causes damage.
Intellectual property
The text, design and logo on this website belong to Neptune Niche or its licensors and may not be copied without permission.
Liability
We work to keep this website accurate and available, but we can’t guarantee it will always be error-free or uninterrupted. To the extent allowed by law, we are not liable for losses arising from use of the site.
Contact
Questions about these terms can be sent to [email protected].